If you are experiencing a blank screen after starting the game or during/after a cinematic, try the following:
- If you are experiencing this in CoH2, try forcing the game to match your monitor's refresh rate. Right click CoH 2 in your Steam library, then select Properties. In Launch Options, type -refresh 120 and close the window. (Be sure to use your monitor's specific refresh rate: 60, 120, etc.)
- Clear out the “My Games” folder. WARNING —please be careful and back-up your saved game files before doing this. You will lose your saves and any progress if you do not back up this folder.
If you are still experiencing difficulties, you can also review the Steam forums to see if other players have resolved similar issues or you can begin a new thread to find answers.